Resume

Senior Design Manager

• Manage and mentor a team of 6 designers and UX researchers across Azure X, Resiliency, and Customer Health
• Recognized with Azure X Manager of the Year for delivery results and people leadership
• Established design-driven operating rhythms improving clarity, velocity, and cross-org alignment with PM and Engineering
• Elevated team visibility at senior leadership through executive-ready storytelling and design-led narratives
• Drove quality initiatives including large-scale bug bashes resulting in 100+ actionable improvements shipped or prioritized

Senior UX Designer

• Led UX for internal Azure field platforms serving 4,000+ internal users across 10+ Microsoft orgs
• Drove 175% MAU growth post-preview on internal tooling
• Supported business outcomes tied to $25M+ projected revenue and $3M annual cost savings
• Trusted IC partner to senior PM and Engineering leaders; influenced roadmap investment and contributed to early AI/LLM exploration

UX Manager

• Led UX for OvrC, an IoT cloud remote management platform supporting 20M+ managed devices globally
• Led OvrC Home, a residential consumer app enabling homeowners to monitor and control smart home devices
• Strategic design support for the $150M+ Connected Device category, driving double-digit growth annually
• Managed onshore and offshore design teams; created standardized design system across all software interfaces
• Planned and facilitated regular usability sessions with customers across both platforms

User Experience Engineer

• Early team member helping launch OvrC, a device management platform now supporting 20M+ IoT devices
• Led offshore UI team utilizing AngularJS, HTML5, CSS3, Bootstrap, and WebSocket technologies
• Created wireframes, prototypes, and flowcharts; conducted usability studies with clients to iterate design

Human Systems Integration Engineer

• Principal investigator on usability assessments for Navy Ballistic Missile Defense 5.1 program
• Used iterative design and heuristic evaluations to develop new GUIs introduced to fleet architecture
• Gathered input from active duty sailors to resolve novel interface and layout problems

Human Factors Engineer

• Risk assessments, Root Cause Analysis investigations, and Preliminary Hazard Assessments for new product development across multiple GE business units