About
Hey there! I'm James (JC) Zabel — a UX professional based in Charlotte, NC. I hold a BS in Industrial Engineering and an MS in Human Factors Psychology, both from Clemson University (Go Tigers!).
With 10+ years of experience spanning corporate giants and scrappy startups, I've had the chance to work on everything from factory automation to green energy to defense contracting to IoT cloud platforms and consumer electronics.
I'm always looking for a challenge and looking to make a difference — building products that real people actually want to use.

Career
Senior UX Designer → Senior UX Manager
Microsoft
Designing enterprise experiences at scale.
UX Lead → Design Manager → Data Science Lead
SnapAV / SnapOne
Built OvrC from scratch. Grew the UX team. Platform scaled to 20MM+ devices.
Human Factors Engineer
Lockheed Martin
Defense contracting — human factors for complex systems.
UX Engineer
General Electric
Green energy and industrial automation.
Engineering Co-op
SSI Schaefer
Factory automation and warehouse systems.
Skills
Contact
Available for freelance projects and interesting opportunities. Let's connect.